Alisha Eckert

Alisha Eckert is a skilled professional with extensive experience in customer service and operations management. Currently serving as a Product Owner at GetSteps since May 2024, Alisha previously held several key roles at DR SMILE from February 2018 to April 2023, culminating as the Head of Customer Service, where responsibilities included leading multiple international teams, managing Zendesk interfaces, and overseeing significant revenue generation. Alisha's career began in operational roles at various startups, including heycater! and Homebell, ultimately developing expertise in customer relationships and team leadership. In addition to a Bachelor’s degree in Islamic Studies from the University of Hamburg, Alisha has enhanced professional qualifications through an Associate's degree in Product Management from CareerFoundry and a TAM Leadership Program at TAM Akademie GmbH.