Kaitlin Tolle

Kaitlin Tolle is a seasoned professional in customer experience and operational excellence with extensive experience at GHX since July 2019, currently serving as Senior Manager. In this role, Kaitlin leads enterprise customer experience initiatives, manages a CX Council of 30 volunteers, and has developed a team of Compliance Solutions Specialists while implementing strategic processes. Prior to GHX, Kaitlin worked at AmericasMart Atlanta from 2011 to 2019, where responsibilities included managing a team of category experts and overseeing significant budgets to enhance tradeshow sales and retailer engagement. Kaitlin holds a Bachelor of Arts in Business Economics from Wofford College and is pursuing a Master of Business Administration at the University of Florida, expected to complete in April 2026.