Jamie Shelton

Sr. Director, Client Relations at Gemological Institute of America

Jamie Shelton has over a decade of experience in client relations and operations management. Currently serving as Sr. Director of Client Relations at the Gemological Institute of America (GIA) since March 2019, Jamie previously held the role of Global Director in the same department. Prior experience includes positions as Director of Customer Advocacy and Director of Local Franchise Operations at FranConnect from November 2014 to March 2025, and Director of Operations at Process Peak LLC from March 2009 to November 2014. Jamie began the professional journey as a Marketing Assistant at OneCoach from February 2007 to December 2008. Academic credentials include a degree from San Diego State University, obtained between 2004 and 2008.

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Gemological Institute of America

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Since 1931, the Gemological Institute of America has been a leading expert on jewelry. Part research institute and part school, GIA is highly respected in the gem industry. If you want to turn your interest in gems into a career, the Gemological Institute is a great place to look. One of the best features of student life at GIA Carlsbad is its location. Just 90 miles from Los Angeles and a short drive from San Diego, the school offers easy access to two of California's most exciting cities. GIA Carlsbad's academics are vocational in nature. All of its programs are geared toward a career in gemology, and include the following subjects: * Graduate Gemologist * Graduate Diamonds, Colored Stones, or Pearls * Accredited Jewelry Professional * Graduate Jeweler * Applied Jewelry Arts The main sources of financial aid at GIA Carlsbad are federal programs. These include Pell grants, SEOG, and subsidized and unsubsidized loans for eligible students. The school also offers over 30 institutional scholarships, many of which are based on merit. The award amount for these scholarships varies from $500 to $18, 000.


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