GIVA Group
Federico Demelas is an experienced IT professional with a strong background in technical support and service desk management. Currently serving as Responsabile Service Desk at GIVA Group since March 2023, Federico has previously worked as an IT Technical Support Expert at Sun Chemical and an IT Support Specialist at Rollon SpA, providing hardware and software support to internal and external users, including video conference management. Prior roles include Onsite Support IT and Onsite Coordinator at Arka Service Srl, Technical Support Specialist for HPE at Convergys, and Onsite Support for IBM at ACS SERVICE. Federico's career began as a Tecnico riparatore at Digitech srl and a Tecnico Informatico at Janas Lab srl, where responsibilities included hardware repair, software support, and wireless network installations. Federico's educational background includes studies at I.T.I. Antonio Gramsci, Tonara (NU), between 2000 and 2005.
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GIVA Group
GIVA – Gruppo Industriale Vienna Antonio – Italian family owned group founded by Mr. Antonio Vienna in the 1960s. Worldwide leader in manufacturing of steel products including ingots, forgings, valves and actuators. GIVA is a network of complementary industrial plants that has consolidated skills, know-how, technologies and records. Our Customers’ satisfaction is our main business driver: thanks to a business-integrated model, full control over quality, timing and cost is guaranteed for the entire value chain. 1200 employees from 20 different countries, 15 modern and highly specialized manufacturing plants in northern Italy with more than 1500 customers from the 5 continents. Through a continuous improvement of the industrial process, we aspire to the most efficient solution for each business.