GIVA
Priyanka Nathani is a seasoned professional in customer success and retention, currently serving as a Team Lead at GIVA since October 2020. Priyanka leads a Customer Success Team, focusing on surpassing retention and expansion targets, enhancing customer satisfaction, and driving key performance metrics. Prior experience includes managing customer retention and influencer marketing at Tribal Tales, where Priyanka developed strategies to improve customer loyalty and satisfaction. Priyanka has also worked as a Social Media Marketing Specialist at IElevate Institute. Currently pursuing an MBA in Banking and Financial Support Services at SVKM's Narsee Monjee Institute of Management Studies, Priyanka combines a strong academic background with practical expertise in stakeholder engagement and performance improvement.
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GIVA
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GIVA is a premium jewellery brand aiming with a vision to make authentic, elegant and fine jewellery accessible in India. Started in 2019, GIVA has grown rapidly to become one of India's leading silver jewellery brand. It has also recently launched its collection of affordable 14 & 18K gold jewellery collection with lab-grown diamonds. Why GIVA? 1. Pure Silver – Every piece is crafted with 925 sterling silver, so there’s never a doubt about quality. Your precious jewellery will retain its value, forever. 2. Authenticity Certificate – Your GIVA pieces are accompanied by an authenticity certificate that validates the purity of your precious jewels 3. Warranty- 6-months plating warranty on all your jewellery products 4. Packaging – Packaging as gorgeous as your jewellery, guaranteed to bring a smile to your face 5. Convenience - Doorstep delivery, fast and secure checkout, 30-day no questions asked returns, any payment method you can think of (including cash on delivery), free and insured delivery. What more could you ask for!