Joyce Smith

Joyce Smith is an accomplished professional with extensive experience in credit management and collections, currently serving as the Credit Management & Collection Team Lead EMEA at Givaudan since May 2022. Previously, Joyce held leadership positions at Avis Budget Group, overseeing credit and collections teams across the UK and Benelux, where key achievements included improving past due metrics and facilitating stakeholder meetings. Joyce's career began in financial services at ING Bank and Rabobank, followed by roles focused on customer service and support. Holding a Bachelor's Degree in International Management from HES, Amsterdam School of Business, along with an Associate's Degree in Commercial Management, Joyce has consistently demonstrated strong leadership, strategic planning, and team development throughout career progression.