Givebacks
Nicole Merlo is a seasoned professional in client success and management with a focus on fostering client relationships and driving product adoption. Currently serving as a Senior Client Success Manager at MemberHub since January 2023, Nicole previously held roles at Built Technologies and KEV Group, where responsibilities included enhancing customer experience and improving productivity in the construction lending sector. Earlier experience includes positions as a Sales Executive and Account Manager at Technology Resource Associates, a Customer Implementation Training Specialist at P4 Technologies, LLC, and various roles in support and recruitment during academic tenure at the University of North Carolina Wilmington, where Nicole earned a Bachelor's degree in Business Administration with a concentration in Human Resources Management and a minor in Psychology.
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Givebacks
MemberHub is now Givebacks—the all-in-one solution to effectively and efficiently reach and engage supporters and raise funds for schools and nonprofit organizations. We support over 14,000 local nonprofits and 40 state PTAs, reaching US schools and engaging over 5MM parents. The Givebacks platform empowers K-12 schools and nonprofits to reach and engage more donors and unlock new ways to raise money—including a one-of-a-kind shop to give program for year-round passive fundraising. Over 10,000 restaurants and 15,000 online retailers partner with Givebacks to help customers give back—and keep them coming back. We help brands reach an engaged and hard-to-reach audience, delight their customers, and make an impact while driving business objectives.