Daphne Clark

Daphne Clark is an experienced professional in customer success and operations, currently serving as an Enterprise Customer Success Manager at Gladly since May 2023. Prior to this role, Daphne held various positions at Wonolo from March 2019 to May 2023, including Manager of Customer Success Operations, Team Lead for Customer Success, Customer Success Manager, and Customer Success Associate, where responsibilities ranged from onboarding and retaining strategic customers to developing team skills and driving operational initiatives. Previous experience includes roles at Lyft, Trader Joe's, Miami Rescue Mission/Broward Outreach Centers, and Northwestern Mutual, with a strong focus on customer engagement, process improvement, and data analytics throughout. Daphne holds a B.A. in Music Therapy from Berklee College of Music and attended Rutgers University.