Glance
Jeremy Majchrzak has over 20 years of experience in various roles, primarily in leadership positions. Jeremy is currently the VP of Customer Success at Glance Networks, where they ensure customer satisfaction and ROI. Prior to this, they served as the VP of Strategic Account Management at Interactions Corporation. Jeremy has also held positions such as VP of Client Services at Apperian, Inc., VP Client Services at Memento, and Vice President of Technology Services at CA. Before these roles, they worked as the Director of Professional Services at Concord Communications and President and Founder of Facility Modeling Specialists, Inc. Jeremy's early experience includes roles at Durr Systems, Inc. and T/J Technologies.
Jeremy Majchrzak earned a Bachelor of Science degree in Chemical Engineering from the University of Michigan, where they studied from 1991 to 1995.
Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.