Ido Ophir

Ido Ophir serves as the Chief Customer Officer at Glassbox since July 2025, focusing on scaling global success programs, enhancing executive partnerships, and delivering measurable outcomes for clients, particularly in the financial sector. Previously, Ido held various leadership roles at Personetics from 2011 to 2025, including Vice President of Customer Success, where the global Customer Success program was led, and Vice President of Professional Services, which established the global professional services organization for the top 20 banks. Earlier in the career, Ido worked at NICE Actimize from 2002 to 2010 in roles such as Vice President of Strategic Accounts Management and Vice President of Product Management, leading significant transformations in product offerings for compliance technology. Additionally, Ido was Vice President of Product Development at Always-On Software from 1999 to 2002. Educationally, Ido holds a B.Sc. in Computer Science from Mercy University.