Glassbox
James Giannone is an experienced sales professional with a strong background in business development and customer experience management. Currently serving as an Account Executive at Glassbox since October 2020, James has held various roles including Sr Sales Development and Sales Development Representative. Prior to Glassbox, James worked as a Sales Development Representative at Decibel, a company focused on enhancing online customer experiences through innovative technology. Additional experience includes roles at Conway Technology Group as a Technology Representative, a Development Intern at BLDG Management, and entry-level positions in grounds maintenance and customer service. James holds a Bachelor of Science degree in Political Science and Government with a minor in Business from the University of Rhode Island.
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Glassbox
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Imagine if your website or mobile app could see exactly what your customers do in real time, and why they did it? This is Glassbox. The first Enterprise customer experience analytics platform that analyses every customer interaction.