Glassbox
Kshamindri Hewage is a Senior Customer Success Manager at Glassbox since July 2022, with prior experience at Dynatrace and ForeSee, where roles included both Senior and Customer Success Manager. Kshamindri has a strong background in account management, focusing on client relationships and voice of customer programs, driving product adoption, and addressing client needs. Previous positions also include research roles at Market Strategies International and Kantar Health, emphasizing data analysis, survey development, and reporting for clients in the pharmaceutical sector. Kshamindri holds a Master's Degree in Marketing Research and a Bachelor's Degree in Human Biology from Michigan State University, complemented by a series of internships and teaching assistant roles throughout academic tenure.
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Glassbox
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Imagine if your website or mobile app could see exactly what your customers do in real time, and why they did it? This is Glassbox. The first Enterprise customer experience analytics platform that analyses every customer interaction.