Ksenia Ryabikhina (Poroykova)

Ksenia Ryabikhina (Poroykova) is a Solutions Engineer at Global-e since August 2023, bringing extensive experience from ABBYY where Ksenia held various roles including Head of Partner Project Enablement Group. In this role, Ksenia led and mentored a team of Technical Consultants across Africa, the Middle East, and Asia, focusing on building partner relationships through effective communication and technical support. Ksenia has a strong background in client and partner training, technical guidance, and incident resolution, ensuring optimal software utilization and customer satisfaction. Previous positions included Project and Training Consultant, Solution Consultant, and Pre-Sales Technical Consultant, with responsibilities ranging from conducting technical workshops to analyzing client needs for customized solutions. Ksenia holds a Master's degree in Physics from Lomonosov Moscow State University.