Global Partners LP
Ross Drew is an experienced IT professional and educator with a strong background in ServiceNow development and IT service management. Currently serving as a ServiceNow Developer at Global Partners LP, Ross designs and implements ITSM solutions while also developing integrations. In addition to industry roles, Ross has contributed to academia as an Adjunct Faculty member at the University of Massachusetts Lowell and Rivier University, teaching courses on Operations Management and Logistics. Previous positions include Program Manager for Cloud ITSM at UKG and ServiceNow Consultant at KBI Biopharma, showcasing expertise in strategy development, stakeholder collaboration, and ITIL-based processes. Ross holds a PhD in Business Administration with a focus on Management Information Systems, along with multiple degrees and certifications in related fields.
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Global Partners LP
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With an extensive network of terminals, gas stations, and retail stations, Global Partners helps people heat their homes, operate their businesses, and get where they’re going conveniently and quickly.