AQ

Amin Q.

Associate Vice President, Call Center Strategy & Operations at Globalfaces Direct

Amin Q. has extensive work experience, starting with their most recent role as a Workforce & Operations Director at Globalfaces Direct since January 2022. Prior to this, they held the position of Workforce & Operations Manager at the same company from September 2020 to December 2021. Before joining Globalfaces Direct, Amin Q. was a Workforce Analyst at the company from April 2019 to September 2020.

Prior to their role at Globalfaces Direct, Amin Q. worked at Gatestone & Co. as a Workforce Management Supervisor from July 2017 to April 2019. They also held the position of Workforce Analyst at Gatestone & Co. from August 2016 to July 2017.

Amin Q. began their career at MTN Afghanistan, where they held various positions. They were a Call Center Supervisor from January 2015 to July 2016, a Customer Relations Reporting and Customer Experience Supervisor from January 2014 to January 2015, a SIM Registration and Archive Coordinator from January 2011 to February 2014, and a Training and Quality Control Representative from January 2009 to January 2011.

Amin Q. obtained a Bachelor's degree in Language and Literature, General from the University of Kabul between 2007 and 2010. Later, between 2014 and 2015, they pursued a Diploma in Business Administration at Almas Academic Center, specializing in Business.

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Globalfaces Direct

Strengthen local, national and global campaigns with the face-to-face fundraising partner that acquires more quality, long-term donors than any other provider.


Headquarters

North York, Canada

Employees

201-500

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