GN Group
Johannes Bertelsen is an experienced IT professional currently serving as a Senior IT Support Specialist and Major Incident Manager at GN Group since April 2018. In this role, Johannes leads the IT Service Desk EMEA team while managing major incidents on a global scale. Prior experience includes roles as an IT Support Specialist at JB IT Service and VENZO A/S, as well as an IT Service Desk Specialist at GN Store Nord, where responsibilities included user support, remote support, and management of various IT systems. Johannes holds a degree in IT-Supporter from TEC Ballerup and an HF in Information Technology from Hvidovre Gymnasium.
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GN Group
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The GN Group develops intelligent hearing, audio, and video collaboration solutions. The GN-owned brands that are responsible for bringing these technologies to life are ReSound, Beltone, Interton, Jabra, BlueParrott and FalCom, trading in 100 countries across the globe. Founded in 1869, the GN Group employs 6,500 people and is listed on Nasdaq Copenhagen (GN.CO).