• GNX

  • Jed Rafael Santiago

Jed Rafael Santiago

Senior Technical Support Engineer at GNX

Jed Rafael Santiago is a seasoned technology professional with extensive experience in technical support and network engineering. Currently serving as a Senior Technical Support Engineer at GNX, Jed possesses a robust background that includes roles at Expereo and Globalinternet | Access Anywhere, where responsibilities spanned from senior case management to technical support engineering. Prior experience at Regus involved leadership as a Network Team Lead, along with training and operational responsibilities. A graduate of the University of Santo Tomas with a Bachelor of Science in Electronics and Communications Engineering, Jed has a solid foundation in network configuration, fault analysis, and project management, demonstrated through previous positions and special assignments, including leading the Regus Floodwire Project.

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GNX

Hi, we are GNX, a provider of global internet and private connectivity on a mission: to simplify global networks, and everything in between. Because, like you, we got tired of the conservative, non-transparent ways of working in our industry. Instead, we made it straightforward: one single platform to access all the insights, expertise, and tools to source and manage your global WAN. And we called it GNX+. Direct quoting from thousands of local ISPs? Check. Click-to-order services? Check. Monitoring dashboards, service data, customer support? Check. Check Check. With GNX+, companies can access our portfolio of DIA, broadband, and mobile services in 190+ countries worldwide, evaluate competing vendors, get firm quotes, and order their connectivity services in just a few clicks. What’s more, GNX+ enables you to manage your global WAN estate, monitor performance, raise tickets, and scale at the pace of your business. It’s all you wanted from a connectivity platform – and more. Needless to say, you are not alone in this journey. Next to our platform is our global team of connectivity experts, ensuring your services are up and running–wherever your business is, whenever you need them–and the reason why hundreds of customers already trust us with their global WAN. Pretty straightforward, right? GNX. Straightforward Connectivity. www.gnx.net GNX Services: • Global Internet Access: Dedicated Internet Access (DIA), Business Broadband, Mobile, Satellite (LEO) • Private point-to-point: Ethernet, Wavelength • Cloud Fabric and cloud-interconnect services Business Solutions • ISP Aggregation • SD-WAN & SASE underlay • DC & Site underlay • Low-latency services • Partner/Wholesale connectivity services


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11-50

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