Gojek
Sugam Anand is a seasoned product design professional with extensive experience in the tech industry, currently serving as Product Design Lead/Manager at Gojek since July 2018. Sugam has been instrumental in developing Gojek PLUS, a subscription service encompassing multiple Gojek offerings, while enhancing customer care experiences across its products. Previous roles at Gojek include Senior Product Designer, focusing on search and recommendations for GoFood, and Product Designer, contributing to growth and monetization strategies. Sugam also has experience as an Interaction Designer and a User Experience Design Intern at Microsoft, along with a solid background at MAQ Software. Educational qualifications include a Master of Design in Interaction Design & Product Design from the Indian Institute of Technology, Kanpur, and a Bachelor's Degree in Computer Science Engineering from Galgotias College of Engineering & Technology.
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Gojek
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Gojek is Southeast Asia’s leading on-demand, multi-service tech platform providing access to a wide range of services including transport, payments, food delivery, logistics, and many more. Founded in 2010 with providing solutions to Jakarta’s ever-present traffic problems in mind, Gojek started as a call center with a fleet of only 20 motorcycle-taxi drivers (ojek). With the principle of using technology to improve the lives of users, the Gojek app was launched in January 2015 for users in Indonesia to provide motorbike ride-sharing (GoRide), delivery (GoSend), and shopping (GoMart) services. Today, Gojek has transformed into a “Super App”: a one-stop platform with more than 20 services, connecting users with over 2 million registered driver-partners, and 500,000 GoFood merchants – with a total of more than 170 million total downloads across the region. By providing them access to products and services across multiple sectors, Gojek has helped – and continues to help – create more value for society, improving efficiency and productivity, as well as boosting financial inclusion. At the moment, Gojek Singapore runs a suite of transport options – GoCar, GoCar XL, GoTaxi, and GoPremium. Their new brand strengthens their position as the leading technology platform in Southeast Asia, by providing solutions for everyday challenges. This new logo symbolizes their transformation from being a ride-hailing service to becoming the largest Super App with three platforms: consumer, driver, and merchant applications.