GOAT Group
Danielle Cummings is a seasoned professional with extensive experience in customer experience management and project management within various organizations. Currently serving as Manager of CX Systems at GOAT Group since December 2021, Danielle previously held the position of Project Manager for Customer Experience at Rover.com. At Leaf Group, Danielle progressed through several roles, including Operations Manager for Ecommerce, where project management initiatives enhanced the post-purchase customer experience for brands like Society6 and Deny Designs. Additionally, Danielle's earlier experience includes managing Tier 1 Customer Support and implementing Zendesk systems, which significantly reduced contact volume. Danielle began their career with administrative roles at UBC Insurance Solutions and Solimar Sands, complemented by a Bachelor of Arts in English Language and Literature from UC Santa Barbara.
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GOAT Group
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GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.