goHappy
Katie Leegan has a diverse work experience spanning various roles and industries. Katie is currently working as the Director of Customer Success at goHappy, where they are responsible for revolutionizing how employers communicate and engage with frontline workers. Prior to this, Katie worked as a Yoga Instructor at Humble Haven Yoga.
At Snagajob, Katie held multiple roles, including Senior Manager of Account Management, Manager of Client Success, Team Lead of Client Executives, and Client Executive. In these positions, they demonstrated strong leadership skills by managing teams and achieving high renewal rates for existing clients. Katie also effectively utilized data and market insights to recommend additional products and drive client success.
Before joining Snagajob, Katie worked as a Junior Account Manager at CoStar Group, where they served as the main point of contact for a large number of clients, led annual subscription renewal efforts, and collaborated with various departments to ensure client satisfaction. As a Research Associate at CoStar Group, they established and maintained relationships with brokers, managed listings, and reported on market trends and real estate transactions.
Overall, Katie Leegan has proven herself to be a dedicated and versatile professional with expertise in customer success, account management, and relationship building across different industries.
Katie Leegan holds a Bachelor of Arts (BA) degree in Communication from Christopher Newport University. In addition to their degree, they have also obtained a certification as a Registered Yoga Teacher from Yoga Alliance in May 2018.
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goHappy
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goHappy is the powerful and simple way to communicate and engage with your frontline workforce so they feel more connected, valued, and engaged with your organization. We are incredibly passionate about hourly employees and the critical role they play in organizations, our economy and society. This passion stems in large part from our experience of founding and building Snagajob into the nation’s largest platform for hourly work, which now connects more than 100 million registered workers with over 450,000 employer locations, and all of the amazing hourly employees we got to know during that journey. Based on our experience there and numerous conversations with top employers across the country, we know that companies are struggling with how best to communicate and engage with their hourly workers once they’re hired. And, we know that hourly workers are struggling to feel connected, listened to and appreciated by the companies for which they work. In fact, nearly 70% of them are not engaged. That’s a problem definitely worth trying to solve. And, the ROI is multi-fold to the organization. When an hourly employee is engaged, turnover goes down, absenteeism goes down and productivity goes up. That’s a pretty good outcome. Not to mention that it helps the individuals on your team feel happier and more fulfilled. That’s a pretty good outcome too. So, we are on a journey to provide companies and their hourly workforce with a platform that helps forge that sense of connection, mutual appreciation and full-throttle engagement. For us, this is the perfect intersection of our passions around relationships, community, and workplace culture (we were a 6x time Fortune Magazine Great Place to Work and #1 in 2011 at Snagajob) and how that positively impacts an organization’s performance and the people’s lives who work there. We couldn’t be more excited to be on this journey with these amazing companies and their equally amazing employees!