IndiGo
Arun Gopi M is an accomplished professional with extensive experience in the aviation and customer service sectors. Currently serving as Manager Customer Service at IndiGo (InterGlobe Aviation Ltd) since February 2014, Arun focuses on enhancing passenger satisfaction and operational efficiency through innovative solutions. Prior to this role, Arun held positions at HP from February 2012 to February 2014, including Assistant Manager Customer Services and Senior Executive Customer Service, where responsibilities included driving sales initiatives and maintaining client relationships. Arun's career began as a Load Controller at Air India SATS Airport Services Private Limited, where management of aircraft load planning and compliance with IATA standards was essential. Arun holds a Bachelor of Business Management degree from Bangalore University, completed in June 2011.
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IndiGo
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IndiGo is India’s largest passenger airline with a market share of 53.5% as of October, 2021.