Rakesh Kumar

RAKESH KUMAR possesses a strong background in customer service within the aviation industry, currently serving as a Customer Service Executive at IndiGo (InterGlobe Aviation Ltd) since March 2022. Responsibilities include assisting customers with flight bookings, changes, and cancellations, as well as providing information on flight schedules and other services. Previous roles at IndiGo include Catering Executive and Officer - AO&CS, where RAKESH managed inventory, food safety protocols, and oversaw ticket reservations. Prior experience includes working as a Customer Service Associate at Tech Mahindra, supporting complex cases and ensuring excellent service delivery. RAKESH holds a Postgraduate Diploma in Aviation, Hospitality & Travel Management from Frankfinn Airhostess Training Institute and a B.Tech in Computer Science and Engineering from Bharath University.