Goodays
Juliette Bonnefoi is a seasoned customer success and account management professional with a diverse background across multiple industries. Currently serving as a Customer Success Manager at Goodays since January 2022, Juliette previously held the position of Senior Account Manager for EMEA at Digimind, where responsibilities included managing client portfolios, fostering relationships, and driving growth through upselling and cross-selling strategies. Juliette's career also includes roles as a Sales Account Manager at Dokeos, a Versatile Product Manager at Hermès, and a Customer Relationship Manager at L'Occitane en Provence. An educational background in marketing was achieved at ISTEC, where Juliette obtained a Master 2 (M2) degree.
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Goodays
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Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters.