Goodays
Vincent DUSSEAUX is a skilled Customer Success Manager at Goodays, where Vincent drives satisfaction, retention, and expansion of strategic accounts, achieving a 100% customer retention rate and a 15% increase in upsell revenue in the past year. Prior experience includes an Account Manager role at Ipsos France, providing essential support for client CX programs and leading sales processes. Vincent also served as a Research Manager at Ipsos Public Affairs, focusing on public opinion and corporate reputation research, along with earlier roles as a Research Executive at Service d'Information du Gouvernement and Groupe BVA. Vincent holds a Master’s degree in PROGIS from Sciences Po Grenoble and a DEA in political sociology from UVSQ Université de Versailles Saint-Quentin-en-Yvelines.
This person is not in any offices
Goodays
1 followers
Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters.