Claudia Smith

Claudia Smith is an established leader in user experience research with over two decades of experience. Currently serving as the Director of User Experience Research for Google Search since September 2016, Claudia has held various leadership roles within Google, focusing on user experience across multiple platforms. Prior experience includes serving as Vice President of User Experience Research at AnswerLab, where responsibilities encompassed setting product strategy, developing methodologies, and overseeing high-visibility research programs for major clients. Claudia's earlier roles include Director of Research at CBS Interactive and a progression of research positions at CNET. Claudia holds an MBA from the University of California, Berkeley, Haas School of Business, and a BA in Psychology from the University of California, Berkeley.