Gorgias
Thomas Trinelle is currently the VP of Product at Gorgias, a customer service platform for ecommerce merchants. Prior to this role, Thomas held various positions including Director of Product at FrenchCPO, Platform Product Manager at ForePaaS, and Technical Product Manager at Flux Data Inc. Thomas has a strong background in product management, engineering, data analysis, and research. Thomas also has experience as a Junior Data Scientist, Graduate Research Assistant, and Product & Innovation Intern at various organizations. With a Master's degree in Civil and Environmental Engineering from Stanford University and a Master's degree in Applied Math & Mechanics from École Polytechnique, Thomas brings a wealth of knowledge and expertise to the field.
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Gorgias
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Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It connects all business apps and all communication channels to provide support agents with a unified view of their customers.