GoTo
Gerda Wielenga is an experienced professional in customer success and relationship management, currently serving as the Manager of Customer Success and Principal Enterprise Customer Success Manager for EMEA at GoTo since February 2021. Previously, Gerda held the position of Senior Enterprise Customer Success Manager for EMEA at LogMeIn from February 2017 to March 2021. Prior to that, Gerda worked at Citrix GetGo as a Senior Customer Relationship Manager for EMEA from November 2006 to March 2021, focusing on maintaining and enhancing relationships with key clients. Gerda's earlier roles include Client Implementation Manager at BCD Travel from 2001 to 2006 and Director of Operations at First Travel Management from 1999 to 2003. Gerda began the career as Coordinator for Europe at Synergie Travel Management from 1995 to 1998. Gerda holds a Propadeuse degree in French and History from the University of Groningen, earned between 1986 and 1988.
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GoTo
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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.