Grafana Labs
Steve Anness is a seasoned technical professional with extensive experience in customer success and IT support. Currently serving as a Senior Customer Success Architect at Grafana Labs since September 2024, Steve focuses on retention and growth for small-to-medium contracted accounts. Prior to this role, Steve spent nearly 13 years at Zenoss, progressing through positions such as Customer Success Architect, Senior Project Manager, Staff Client Services Engineer, and Client Support Engineer, where responsibilities included providing technical guidance, project management, and client support. Earlier career experiences include roles as a Linux Systems Administrator at Hostgator.com and an ICT Support Analyst at HISG, among others. Steve holds an AAS in Computer Networking & Systems Administration - UNIX from Texas State Technical College.
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Grafana Labs
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Grafana Labs is the company behind Grafana, the leading open-source software for visualizing time series data. Grafana Labs helps users get the most out of Grafana, enabling them to take control of their unified monitoring and avoid vendor lock-in and the spiralling costs of closed solutions.