Anastasia Robakidze

Customer Care Enablement Expert, QA at Grammarly

Anastasia Robakidze currently serves as a Customer Support Lead at Grammarly since March 2020, where responsibilities include overseeing customer support operations and providing solutions to customer inquiries. Previously, Anastasia held positions as a Senior Customer Support Representative at Govitall.com and as a Customer Support Squad Chief at Mobilunity, where team management, mentoring, and performance analysis were key tasks. Experience encompasses a strong focus on customer satisfaction, issue resolution, and quality control within customer support and sales environments. Educational background includes a Bachelor's degree in Tourism and Hospitality Management from State University of Trade and Economics.

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Grammarly

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Grammarly's mission is to improve lives by improving communication. Grammarly’s writing assistance technology is used by 50,000 teams and 30 million people every day.