Ahmed Samir Khalil

Head of Operations at Grand Community

Ahmed Samir Khalil has a diverse work experience spanning over several years. Ahmed Samir began their career as a Customer Service Agent at Kout Food Group in 2008 and progressed to the role of Call Center Team Leader and Customer Service Coach. In 2014, Ahmed joined Talabat.com as an Operations Supervisor, where they were responsible for improving team performance and facilitating communication among team members.

After that, Ahmed worked at Universal Payment Services (UPS Kuwait) as a Call Center Supervisor from 2017 to 2018. Ahmed Samir then joined COFE as a Customer Service Manager in 2018 and held this position until 2021.

In 2021, Ahmed joined Grand Community as the Head of Operations but left the role after a few months to become a Customer Care Lead at COFE App. Shortly after, they returned to Grand Community as the Head of Operations in 2023 and continues to serve in this position.

Throughout their career, Ahmed has gained extensive experience in customer care, team leadership, and operations management.

Ahmed Samir Khalil attended South Valley University from 2001 to 2004, where they pursued a degree in the Faculty of Education. Specifically, they focused on the English Department and achieved a degree with a classification of "Good." During the same period, Ahmed also attended the Faculty of Education and studied English Language and Literature in a general sense.

Location

Aigues-Vives, France

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Grand Community

BIGGEST BULK INFLUENCERS MARKETING SERVICE IN THE REGION🚀 🌍OPERATE IN 35 COUNTRIES 🔥6 OFFICES 💼 +500 Employees 💡2013 🏪 2018 NOW WORD OF MOUTH IS GC👥💬 Grand Community offers bulk influencers services within 24 hrs notice period to launch any campaign starting from 100 influencers to 35000 and more. Grand Community offers 24/7 campaign management with over 500 employees to make sure your goals are achieved. Grand offers the best marketing tool WOM through more than 35,000 community bloggers members. Grand Community has worked with selective; global, international, and local brands have been established in October 2018 to help brands collaborate with bloggers in an efficient and effective approach, our community is now reached more than 35,000 bloggers all over the GCC, Iraq, Morocco, United Kingdom, Egypt with more than 1,000,000 stories (1000,000 videos & 700,000 images) for several brands through our community bloggers. We are following one of the most effective strategies in marketing which is called indirect marketing through our community influencers. Our community is consisting of diverse categories such as Local Bloggers, TV/Radio Presenters, Photo/Videographers, Expats, Gamification, Doctors, Actors, Makeup artists, tech, Actress, Kids, Singers, Foodies, Fashion, Shopping, And Much More…..


Industries

Headquarters

kuwait, Kuwait

Employees

10,000+

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