Billy Dowell

Billy Dowell is a Customer Support Engineer at Great Question since May 2022, previously serving as a Senior Technical Support Specialist and Customer Support Technician at Real Geeks from March 2020 to May 2022. Billy's earlier experience includes a tenure in the United States Army from March 2008 to May 2016, where responsibilities encompassed supervising personnel, managing files, organizing training and safety briefings, and training over 600 employees on communications security procedures. Academically, Billy holds a Bachelor of Science in Management Information Systems from The University of Texas at Arlington (2018-2019) and an Associate of Arts in Business from Tarrant County College (2016-2018).