Greater Anglia
Mark Webb is an experienced IT professional with a robust background in network infrastructure and service delivery management. Currently serving as IT Network Infrastructure Manager and previously as Senior IT Service Delivery Manager at Greater Anglia since May 2015, Mark has demonstrated expertise in planning and implementing resilient WAN solutions and data center networking for cloud environments at Coms plc. With a history of managing an Internet Service Provider's technical operations and hands-on experience in network engineering, Mark has developed a strong foundation in maintaining service levels for various network services. Educational qualifications include NVQ Level 3 in Information Technology from Witham Technology Centre and NVQ Level 2 in Business Studies from Braintree College.
Greater Anglia
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The new Greater Anglia franchise began operating on 16 October 2016. We provide intercity, commuter and rural services throughout Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire, including the Stansted Express service. We’re responsible for over 3,000 employees, operate 1,300 train services per day and we’re at 133 stations. Greater Anglia is transforming the railway in East Anglia. We’re replacing every single train with brand new trains with air conditioning, plug and USB points and fast free wifi, which started to come into service during 2019. We’re introducing better timetables with more frequent services and more peak-time seats into London. Follow our transformation story at www.greateranglia.co.uk/newtrains/latest-news.