Greater Anglia
Natasha Grandison has extensive experience in client relations, business development, and customer experience, having served in various leadership roles at Greater Anglia since November 2017, including Head of Client Relations, Chief of Staff, Head of Business Development, and Head of Customer Experience. Prior to this, Natasha held the position of Operations Manager at Vodafone from January 2015 to June 2016. Natasha's career also includes significant experience at Thus from March 2006 to December 2014, where Natasha was Head of Customer Service, Manager of Customer Relationship Management, and Service Principal. Natasha began a career in the telecommunications sector as a Strategic Service Manager at Telstra International in 2005.
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Greater Anglia
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The new Greater Anglia franchise began operating on 16 October 2016. We provide intercity, commuter and rural services throughout Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire, including the Stansted Express service. We’re responsible for over 3,000 employees, operate 1,300 train services per day and we’re at 133 stations. Greater Anglia is transforming the railway in East Anglia. We’re replacing every single train with brand new trains with air conditioning, plug and USB points and fast free wifi, which started to come into service during 2019. We’re introducing better timetables with more frequent services and more peak-time seats into London. Follow our transformation story at www.greateranglia.co.uk/newtrains/latest-news.