GreenMile Powered by Descartes
Gabriel Silva has extensive experience in IT support and analysis, currently serving as a 2nd Level Support Analyst at GreenMile Powered by Descartes since February 2021. Responsibilities include analyzing and documenting customer-reported scenarios, conducting audits, managing service requests, and overseeing deployment schedules. Previously, Gabriel held various roles, including IT Support Technician at Hepta Tecnologia e Informática, where support and equipment maintenance for the Office of the General Advocate of the Union in Roraima were provided. Other positions include managing technology and network operations at Marlin Renault & Marlin Nissan LTDA, supervising administrative functions at Casa Da Construcao, and providing user support and equipment maintenance in earlier roles. Gabriel holds a Bachelor's degree in Information Systems from Estácio, obtained between 2013 and 2020.
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GreenMile Powered by Descartes
GreenMile is a cloud-based and mobile solutions company for logistics and transportation industry, with offices in the US and Brazil and customers worldwide. GreenMile’s solutions are used by companies in many different industries, such as beverage, food services, retail, and healthcare who want to track the performance of its mobile resources –such as delivery vehicles, merchandisers, sales reps, and field technicians – and improve their efficiency while reducing overall logistics costs.Established in 2005, the company has over 250 customers globally and over 35,000 vehicles deployed.