Greenstep
Mikael Vihriälä is a seasoned professional with extensive experience in customer relationship management and marketing. Currently serving as the Manager of CRM and Customer Insight at Greenstep since April 2018, Mikael oversees CRM ownership, customer insights for upselling, and development of customer portals. Previous roles at Greenstep include Customer Engagement Manager and Marketing Specialist, focusing on customer satisfaction measurement and effective marketing strategies. Mikael has also contributed as an RPA Developer and Marketing Assistant at other organizations. With a Master’s Degree in Marketing from the University of Jyväskylä, Mikael blends academic knowledge with practical expertise in high-pressure environments, highlighted by an active role as a referee in Finland's Mestis ice hockey league.
Greenstep
Greenstep is a family business that helps thousands of companies in Europe grow through clarity. Green signifies the growth that we achieve by taking the necessary steps together.We in Greenstep:- Take care of and automate our your accounting and payroll- Jump into your daily operations as interim or part-time CFOs and HR Managers- Find newfinancing or owners when necessary- Implement business analytics and backbone ERP software to support your global ambitions.- Help you build a more sustainable and educated future.Our clients range from startups to listed companies, from non-profits to for-profits, local funds, and international growth companies. We can relate to them all: we’ve been there ourselves and know what problems they’re facing. Together, we can identify and take the next greenstep. We are located in Sweden, Finland, Norway and Estonia and have the support of our 100+ partners worldwide via the MSI Global Alliance network.