Regina Tompkins

Regina Tompkins, CCSM, serves as the Digital Customer Success Manager at Greif since October 2022, where a digital customer success strategy for global enterprise accounts has been led to boost adoption and retention. Concurrently, Regina acts as a Retail Merchandise Specialist for Hallmark Cards, effectively managing relationships in retail settings. Additionally, Regina is self-employed as a Script Writer and Content Strategist, collaborating with diverse individuals to craft engaging narratives. Previous experience includes roles as Customer Service Manager at GUNNAR Optiks and Verogen, where operational processes and customer satisfaction were significantly enhanced. Early career highlights encompass management positions at Core Brands and customer service roles at Holocom Networks and UnitedHealth Group, showcasing a consistent track record of improving service quality and operational efficiency. Regina holds a Bachelor's degree in Human Development from Azusa Pacific University and a certificate in Social Media for Business from MiraCosta College.