Vicente E Perales G

Vicente E Perales G is an experienced Senior Customer Support Analyst at Grid Dynamics, with a focus on providing guidance to associates and deepening understanding of projects. Prior experience includes roles at Tacit Knowledge, where responsibilities entailed infrastructure monitoring, customer support, and data analysis, along with managing Jira/Confluence and local office assets. Vicente also worked at DXC Technology as an IT Ops/Support Analyst, handling requests related to Linux and Unix server operations, and served as a Windows Server Management Trainee at IBM México, where responsibilities included internal security standards and database design. Vicente holds a degree in Systems Engineering from ITESO Universidad Jesuita de Guadalajara, completed in 2014.