GroupCOS
Felipe Samper Strouss has a strong background in entrepreneurship and management. In 2009, they co-founded GroupCOS (Customer Operation Success) and served as the CEO. FELIPE later co-founded GoPass Colombia and Laika Mascotas in 2019, where they held the positions of CXO, co-founder, and board member. In the same year, they also co-founded Montechelo and served as the CEO. From 2015 to 2017, they co-founded and operated as the CEO of GRUPO NOVUS. Before their ventures, Felipe co-founded Alimentos de Diseño Saludables - Tomacol® in 2005 and worked as the CCO until 2009.
Felipe Samper Strouss completed their education at Universidad de Los Andes. In 2020, they earned a degree in Especialista en negociación with a focus on Administración y gestión de empresas, general. In 2013, Felipe also obtained a degree in Especialista en gerencia de empresas de telecomunicaciones, specializing in Ingeniería industrial. Additionally, they hold a degree in Administrador de empresas with a field of study in Estrategia organizacional, although the specific years of completion are unknown.
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GroupCOS
We are a global BPO and contact center company leading the process outsourcing, offshoring and nearshoring services. We provide different solutions that seek to optimize and improve customers satisfaction no matter the culture or location. Our international certifications ensure our compliance with high quality standards and transparent project developments.