Fanny Melchior

Fanny Melchior possesses extensive experience in various roles within the customer relations and operations sectors. Currently serving as Responsable d’agence at Groupe BPCE since March 2013, Fanny has contributed to the agency's debt collection processes. Previously, within the same organization, Fanny held positions as Chef de projet relation client, focusing on continuous improvement of collection methods, and as Expert pilotage, overseeing centralized operations for multiple client relations centers. Prior experience includes roles at BNP Paribas Personal Finance as Responsable des flux and Chef de projet process métier, at arvato Customer Services in planning, at Tatex managing freight operations, and at LR Services for supply management. Fanny's academic background includes degrees in demography and population studies, logistics, applied mathematics, and English.