Groupe Open SA
Rachid Hamida is an experienced IT professional with a career spanning over 15 years in technical support, project management, and systems administration. Currently serving as SI Manager at OPEN since December 2018, Rachid oversees external management team's service delivery, implements operational procedures, automates reporting, and facilitates production monitoring for EDF-ITO. Prior experience includes working as IT Support Manager at Econocom, where responsibilities encompassed organizing technician schedules, ensuring service quality, and managing deployment projects. Rachid's earlier roles at Groupe BlueLink, SDG Group, and Orange Business Services involved technical support, infrastructure management, and user assistance. Rachid holds an MCSE certification and a degree in IT maintenance and support management.
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Groupe Open SA
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Groupe Open SA is a France-based information technology service provider company that designs, produces and installs interactive information systems. It operates under three segments: Consulting, Application Engineering and Infrastructure Services. The Company has one direct subsidiary, Open, and nine indirect subsidiaries. It is present in France, Luxembourg, Canada, the United Kingdom, China, Ukraine, and Spain and provides consulting services to assist companies in the development of their information technology (IT) systems to incorporate online technologies. Groupe Open SA has a range of clients, from IT professionals to companies engaged in industry, telecommunications, public sector, energy, banking, insurance and transport sector. The Company has subsidiaries such as Smart Trade Services SAS, a provider of information technology services.