Geraldine Raffier

Geraldine Raffier has over two decades of experience in the fields of consulting, training, and support within the finance and technology sectors. Currently serving as Responsable outils and Consultant métier - formatrice outils at Endrix since November 2012, Geraldine specializes in internal training facilitation, training module creation, procedure documentation, and digital transformation support for clients. Prior experience includes a role as Assistante Responsable informatique, where responsibilities encompassed leading meetings, training staff, configuring client files, and managing internal assistance requests. Earlier positions at CEGID involved telephone assistance, client training, and software anomaly analysis, while initial experience at GROUPASSIST included supervising telephone assistance projects. Geraldine holds a BTS in Comptabilité Gestion from SOFOGEST PITIOT and a BAC in Comptabilité Gestion from Lycée René Cassin.