Maria Outou

Maria Outou is an experienced professional in debt collections and customer care, currently serving as a Senior Debt Collections Agent at Grover since September 2022, where responsibilities include customer communication, payment agreements, and case processing for theft, loss, and legal issues. Prior to Grover, Maria contributed as a Customer Care Manager at BODY IP GmbH, focusing on enhancing customer loyalty, and held the position of Sales Manager at Another Monday. Maria's career also encompasses site management and quality assurance at IBB Institut für Berufliche Bildung AG. Educational qualifications include a Diplom-Kauffrau in Betriebswirtschaftslehre from Cologne University of Applied Sciences and an Allgemeine Hochschulreife from Europaschule, Köln.