GrowthAssistant
Jenny Li is an experienced Operations Manager currently serving at GrowthAssistant since December 2023. Previously, Jenny held the position of Business Operations Manager at wrrk from November 2014 to July 2023, where responsibilities included leading support operations, optimizing customer service for eCommerce and SaaS clients, and implementing data-driven strategies to enhance efficiency across departments. Jenny successfully created a training program that scaled the organization from 5 to 50 remote employees and improved customer support processes to meet key performance indicators. Jenny began the career as a Customer Service Representative, facilitating client integrations and collaborating on team hiring. Jenny holds a Bachelor of Arts in Economics from New York University, with additional studies at Humboldt-Universität zu Berlin.
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GrowthAssistant
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We provide trained, full time offshore employees to handle manual tasks for campaign management, design and reporting. We help marketing teams focus on brand, strategy and results, leaving their manual, repetitive, implementation work to a qualified Growth Assistant.