Grupo Fleury
Claudio Morales is an experienced IT Infrastructure Coordinator at Grupo Fleury since September 2021, with a robust background in IT service management from previous roles at SONDA Ativas as Operation Center Manager and Coordinator of Operations, and IBM in various leadership positions. Expertise includes ITIL-based infrastructure and service management, project management, risk management, and major incident handling. Strong interpersonal skills foster client relationships and successful presentations of executive results. Claudio has managed large technical teams, implemented maintenance processes, and contributed to significant improvements in IT operations across various environments. Educational qualifications include a Postgraduate degree in Computer Networks from PUC Minas and a Technologist degree in Data Processing from Faculdade Fabrai.
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Grupo Fleury
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With almost 100 years, Grupo Fleury is one of the most respected medical and health organizations in Brazil, recognized by the community and public opinion for its technical, medical, service and management excellence. In recent years, it has accelerated its growth towards being an integrated, preventive and hybrid health ecosystem, combining physical and digital offers. With this integrated system, it has increasingly been able to support the physician's clinical conduct in the search for solutions that meet the needs of each patient, while contributing to the sustainability of the system. In addition to diagnostic medicine, it has expanded its activities to the stages of prevention, primary, secondary and tertiary care. With more than 13 thousand employees and 3 thousand doctors, the company is present in the markets of São Paulo, Rio de Janeiro, Rio Grande do Sul, Paraná, Bahia, Pernambuco, Rio Grande do Norte, Maranhão, Espírito Santo and Distrito Federal. The company has established itself as one of the biggest references in best social, economic and environmental practices (Environmental, Social and Governance - ESG). Recently, it was recognized and was included for the second time in the 'Dow Jones Sustainability Index (DJSI)', of the New York Stock Exchange, in the DJSI Emerging Markets portfolio, being the only company in the Health sector in the Americas to be part of of the index.