GuestTek
Mark Moller is an experienced escalation manager currently at GuestTek Interactive Entertainment Ltd., specializing in broadband technology and interactive solutions for the hospitality industry. With a career spanning over a decade at [24]7.ai Latin America, Mark held various roles including operations manager, assistant operations manager, operations department coordinator, operations supervisor, subject matter expert, and customer service representative, focusing on operational efficiency, staff training, and quality assurance. Earlier experience includes a technical support role at GuestTek and a quality supervisor position at Grupo Golan Inc. Mark holds a degree from Universidad Rafael Landívar, obtained between 2002 and 2007.
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GuestTek
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GuestTek™ is the world's largest provider of High-Speed Internet and IPTV solutions to the global hospitality industry. Our OneView™ platform provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services. As a preferred vendor to major hotel brands, we provide network design, procurement, implementation, and 24/7 in-house post sales customer support. OneView runs on a converged IP network (ethernet or coax) supporting a wide range of revenue generating applications. OneView™ customers drive higher F&B revenues, Spa and other activity bookings through our customized, property-branded UI. OneView™ System Dashboard, our streamlined monitoring tool, allows you to view the status of all applications in real time.