Sharon J Petrell

Sharon J Petrell is an accomplished executive with extensive experience in customer success, consulting, and sales management. Currently serving as Vice President of Customer Experience at Guidewire Software since July 2021, Sharon is responsible for shaping Customer Success strategy and driving outcomes that enhance customer experiences with SaaS solutions. Prior to this role, Sharon held the position of Vice President at Capgemini, focusing on business transformation and operational excellence for clients. Sharon's earlier career includes various leadership roles at The Main Street America Group, where responsibilities ranged from Executive Sales Director to Program Director in Information Technology. Sharon holds a BA in Business and English Literature and has pursued advanced education at The University of Chicago Booth School of Business.