Gusto
Claire Pendergrast is a Dedicated Customer Success Manager specializing in cannabis-related businesses at Gusto since May 2024. With prior experience as a Customer Success Manager at CreatorIQ and GRIN, Claire leveraged product knowledge and relationship-building skills to enhance customer understanding, ensure successful business outcomes, and optimize influencer marketing programs. Claire's background includes managing a portfolio of clients at Meltwater, focusing on customer satisfaction and retention, and improving internal processes at Gusto to enhance the client experience. Earlier roles as a Sales Stylist at Madewell and a Lead Foreign Language Teacher in Prague reflect a diverse skill set in customer service and education. Claire holds a Bachelor's Degree in English, Creative Writing from The University of Memphis.
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Gusto
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Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses.