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Ian Watson

Chief Customer Officer at Gusto

Ian Watson is a seasoned professional in customer experience management, currently serving as the Chief Customer Officer at Gusto. Prior to this role, Ian held the position of Head of Customer Experience at DBS Bank, where expertise in enhancing customer satisfaction and engagement was applied.

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Gusto

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Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses.