Sebastião Costa

Sebastião Costa is an experienced IT professional currently serving as an Infrastructure Support Analyst at HAITONG since March 2022, where responsibilities include server monitoring, user account administration, and IT asset management. Previously, Sebastião worked as a Deskside Support Engineer at FDS Portugal, focusing on diagnosing software and hardware incidents, and as an IT Service Desk Analyst at Lusíadas Saúde, providing Wintel support and managing service desk operations. Earlier roles include MI Business Analyst at Hewlett-Packard and Senior IT Technician at Lifetech/Disway, contributing to IT support and customer service excellence. Sebastião also has a foundational background in help desk support from Solbi, managing client assistance and hardware quality testing.