HAMBS
James Robins has a diverse work experience spanning over several industries and roles. James is currently the Chief Executive Officer at HAMBS since January 2023. Previously, they served as a Non-Executive Director at The Cram Foundation starting from November 2020. From January 2019 to December 2022, James worked at Peoplecare as the Chief Services, Information & Digital Officer. James also held various positions at DXC Technology as the Digital Transformation Lead from September 2016 to January 2019. Prior to that, James worked at CSC, starting as the Lead Enterprise Architect from July 2005 to March 2008, then as a Principal Consultant from April 2008 to April 2012, and finally as the Practice Partner, Business & Technology Consulting from April 2012 to August 2016. James began their career at the Department of Defence as an Applications Developer, Project Manager, and Team Lead from February 1993 to August 1997.
James Robins completed their education at several institutions. In 1994, they earned a Master of Information Science degree from UNSW with a focus on Information Science. From 1989 to 1992, they attended Deakin University and obtained a BSc in Computer Sciences and a BComm in Management. In 2012, they received a Certificate of Executive Leadership from Cornell University. Additionally, they obtained the GAICD certification from the Australian Institute of Company Directors in 2020. James has also obtained several additional certifications, including the AWS Certified Cloud Practitioner from Amazon Web Services, Certified SAFe® 4 Agilist from Scaled Agile Inc, GAICD from the Australian Institute of Company Directors, and The Open Group Certified: TOGAF® 9 Certified from The Open Group.
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HAMBS
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Our user-friendly software and IT solution for the industry has made funds healthier since 1991. Today, we work with over 60% of Australia’s private health funds. As a customer-owned and values-driven organisation, the costs of IT systems, new technologies and compliance is shared across the HAMBS community. Even the smallest providers enjoy a platform that’s as good as, if not better than, funds a thousand times their size. With both industry influence and community ownership, we’re in a unique position to ensure the technology systems we build and maintain are compliant, inexpensive and meet market demands. We have a strong focus on risk and security management with it embedded in all aspects of software development and managed services. We’ve also helped drive legislative protection for consumers against predatory players, while minimising costs for our customers. Ultimately, it’s made the industry stronger and more able to deliver high level services to members – and reinforced its position as one of the world’s best healthcare systems. Our customers benefit from products that are made for today’s PHI landscape and customer expectations. Online member services and a mobile app allow members to manage their private health insurance digitally. While our core platform’s many features include processing of HICAPS, HealthPoint, Medicare Two-Way, hospital claims and more, and easy integration with business intelligence applications. Learn more about our technology: https://www.hambs.com.au/technology.html Learn more about our advocacy for our customers: https://www.hambs.com.au/community.html